FAQ

What are rose bears?

A Styrofoam Rose Teddy Bear that is covered in faux roses making a beautiful and unique gift for any occasion . Many choices of colours and styles available, meaning finding the perfect bear is only a few clicks away.

 

Do the rose bears come in a gift box?

Preserved flowers are real fresh roses that have been preserved with our unique scientific method. They always still appear fresh and smell incredible. Our preserved flower boxes can last up-to 3 years.

 

How much is delivery?

We offer free tracked shipping on all orders.

 

How do I track my order?

Your tracking number is sent to the phone number or email you put down on the order, if you did not receive a tracking number, that means your order has not shipped yet. Our team is working to ship your order out as fast as we can

 

What are the shipping times?

United States: 3-7 days.
Rest of the World: 7-15 days.

 

Do you accept returns?

If you are unhappy with your order, we offer 14-day money back guarantee. Once we receive the return, we will process the refund and notify you immediately.